[Close] 

Information Technology Specialist (Computer Specialist0

Videos
Duties
Help
## Duties
### Summary
Why work for the Federal Bureau of Prisons?
You can have a meaningful career with an agency that truly values a diverse workforce. You will find a diverse workforce employed from entry level jobs to senior management positions. We protect public safety by ensuring federal offenders serve their sentences of imprisonment in facilities that are safe, humane, and provide reentry programming. Employees at correctional facilities perform correctional work regardless of their specific occupation.
Learn more about this agency
### Responsibilities
The incumbent serves as Computer Specialist on the administrative staff at a Bureau of Prisons' (BOP) federal correctional facility. The mission of this position is to ensure the secure, productive, and effective use of personal computers and information security in the institution.
Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.
### Travel Required
Occasional travel - Travel may be required for training and/or work related issues.
##### Supervisory status
No
##### Promotion Potential
11
#### Job family (Series)
2210 Information Technology Management
#### Similar jobs
Computer Security Specialists
Specialists, Computer Security
Requirements
Help
## Requirements
### Conditions of Employment
U.S. Citizenship is Required.
See Special Conditions of Employment Section.
The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP eligibility, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here
### Qualifications
To be considered for the position, you must meet either the requirements specified in the section titled Education OR the requirements specified in the section titled Experience.
Basic Requirements: Education
GL-09: Master's degree or equivalent graduate degree OR two (2) full years of progressively higher level graduate education leading to a master?s degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree OR three (3) full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
Graduate Education: Major study - -Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
NOTE: If you are using education to qualify, you MUST provide transcripts to receive consideration. Transcripts MUST be received by the Consolidated Staffing Unit by the closing date of the vacancy announcement.
For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications
OR
Experience You must have IT-related experience demonstrating each of the four competencies listed below:
Attention to detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Applicants qualifying based upon completion of IT certification must provide proof of completion of the program by the closing date of the vacancy announcement.
AND
Specialized Experience You must have one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/ qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.
Some examples of this qualifying experience are:
GL-9:
Experience identifying and resolving issues and problems.
Experience implementing and supporting IT security applications.
Experience evaluating established methods and procedures and preparing recommendations for changes in methods and practices where appropriate.
Experience assisting in development, configuration, installation and maintenance of networked systems.
Experience recovering data in the event of hardware of software failure.
GS-11:
Experience providing basic and advanced hardware and software technical support to users of personal computers and associated equipment. Support is primarily on PC hardware configurations, DOS, Windows 95/NT, WordPerfect, Lotus compatible spreadsheets, Internet browsers, and database applications.
Experience enhancing institution operations and efficiency by developing local applications (using BOP approved software) in conjunction with management and line staff.
Experience performing diagnostics, troubleshooting and repairs on field personal computers and all related equipment. Equipment includes, but is not limited to, all levels of software, LAN equipment, modems, printers, monitors, tape backup units, and multi-user systems.
Experience providing configuration requirements for new computer acquisitions, recommending methods of using existing equipment to satisfy new requirements, and performing benchmark tests of proposed new equipment.
Experience training management and line staff to use computer programs designed to enhance their ability to perform their assigned duties i.e., grammar checking, outlining systems, idea processors, project management, and decision modeling programs and a wide variety of commercial and agency developed software.
Credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.
Your eligibility for consideration will be based on your responses to the questions in the application.
### Education
### Additional information
This position IS included in the bargaining unit.
In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution.
The representative rate for this position is $67,340 per annum ($32.27 per hour).
Special Conditions of Employment Section:
Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.
All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.
The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score. Note: The Core Value Assessment will not be administered to current BOP employees.
Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.
The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.
Additional selections may be made if vacancies occur within the life of the certificate.
Read more
### How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment questionnaire responses and utilized to determine whether you meet the job qualifications listed in this announcement. If you rate yourself higher than what is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
There are several parts of the application process that affect the overall evaluation of your application:
Your resume, which is part of your USAJOBS profile;
Your responses to the eligibility questions;
Your responses to the online assessment questionnaire;
Your supporting documentation, if required.
Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement.
If you applied to more than one grade level, BE ADVISED that you may be selected at ANY grade level for which you applied and are found qualified (i.e., if the job is announced at the 9/11 grade levels and you apply for the GS/GL-9 and the GS-11,and you are found qualified at BOTH grade levels, you may be selected at either grade level).
What Competencies/Knowledge, Skills and Abilities are Required for this Position?
The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:
GL-09 and GS-11:
Ability to prepare and present technical information, both orally and in writing, in a manner understood by the targeted audience.
Ability to analyze, troubleshoot, solve data, information and/or program problems, telecommunications, hardware and operating system problems.
Knowledge of network systems.
Knowledge of LAN systems.
Knowledge of information security procedures and policies.
Skill in organizing and managing projects.
To preview questions please click here.
Read more
### Background checks and security clearance
##### Security clearance
Public Trust - Background Investigation
##### Drug test required
Yes
Required Documents
Help
## Required Documents
Resume showing relevant experience (cover letter optional).
In order to receive credit for experience contained in an uploaded resume, your employment history must be documented in month/year format (MM/YYYY), reflecting starting date and ending date and include the number of hours worked per week. Failure to follow this format may result in disqualification.
Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade.
Employees applying with an interchange agreement must provide proof of their permanent appointment.
Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal/evaluation.
CTAP, Click Here, if applicable.
A college transcript which includes the School Name, Student Name, Degree and Date Awarded (if applicable). (Note: If you are selected for this position, official transcript(s) will be required prior to your first day.)
Failure to provide these documents could possibly result in removal from consideration for this vacancy. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as Transcripts, SF-50, etc.
We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.
#### If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Benefits
Help
## Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Help
## How to Apply
You must apply through the online application system at www.USAJOBS.gov. Follow the prompts to register, answer a few questions and submit all required documents.
NOTE: Submission of a resume alone is not a complete application. This position may require the completion of additional forms and/or supplemental materials as described under the Required Documents section. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials will result in your application not being considered for employment.
Required supporting documentation must be electronically uploaded or transferred from USAJOBS (uploaded).
All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time, on the closing date of the vacancy announcement. You MUST include the vacancy announcement number on your supporting documentation.
NOTE: Failure to follow these application procedures will result in the applicant losing consideration for this position.
Paper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure.
Contact for Assistance in Applying On-Line:
DOJ, Federal Bureau of Prisons
Consolidated Staffing Unit
346 Marine Forces Drive
Grand Prairie, TX 75051
E-Mail: GRA-HRM/ConsolidatedStaffingUnit@bop.gov
Phone: 972-352-4200
Read more
### Agency contact information
### CSU
##### Phone
972-352-4200
##### Email
GRA-HRM/ConsolidatedStaffingUnit@bop.gov
##### Address
JUSTICE, BUREAU OF PRISONS
Consolidated Staffing Unit
346 Marine Forces Drive
Grand Prairie, Texas 75051
United States
Learn more about this agency
### Next steps
We will notify you of the outcome after each step of the application process has been completed. Normally, Selecting Officials will make a selection within 90-days. When deemed necessary, the selection process may be extended up to 180-days from the date the certificate(s), (Exception, Best Qualified Lists) is/are generated to make a selection.
Read more
Fair & Transparent
## Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
### Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
Read more
### Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
Read more
#### Legal and regulatory guidance
Financial suitability
Social security number request
Privacy Act
Signature and false statements
Selective Service
New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/514317100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Open & closing dates: 10/18/2018 to 11/08/2018
Service: Competitive
Pay scale & grade: GS 09 - 11
Salary: $52,285 to $79,586 per year
Appointment type: Permanent
Work schedule: Full-Time


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

25B Information Technology Specialist
Eufaula, AL Army National Guard
25B Information Technology Specialist
Mobile, AL Army National Guard
25B Information Technology Specialist
Birmingham, AL Army National Guard
25B Information Technology Specialist
Arab, AL Army National Guard
Information Technology Specialist II
Andalusia, AL PowerSouth Energy Cooperative